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Health Information Management

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1. May I get a copy of my records?

Yes. Under the HIPAA law every patient (or their personal representative) has the right to access his/her health information by inspecting and/or obtaining a copy of the information contained in his/her health record. As we explain in our Notice of Privacy Practices we may refuse your request if your records include psychotherapy notes, information to be used in court proceedings, or covered by special laws.

2. Why do I have to pay for copies of my records?

According to Kansas Senate Bill #119, Health Care Providers can condition providing copies upon receipt of a fee. The law allows the charging of a reasonable cost for supplies and labor.

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Solomon Valley Hospice

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1. What is the criterion to be a Solomon Valley Hospice patient?

Solomon Valley Hospice serves pateints who reside in Cloud, Jewell, Lincoln, Mitchell and Osborne counties, who are terminally ill and have been given a prognosis of 6 months or less by their physician, in his or her best judgement, to live. In the home setting, we require that a friend or family member agree to be the caregiver when the patient is no longer able to be at home alone. We also serve patiens in all area Nursing Homes. Our patients are no longer seeking aggressive treatments to cure the end-stage disease process, but instead are looking for comfort measures and quality of life.

2. Are hospice patients required to be "homebound"?

No, in fact, we encourage and try to facilitate the opposite. We assist patients and families with equipment that they may need to get out of the house, such as wheelchairs, walkers, canes and portable oxygen. We also provide volunteer assistance, if needed. We believe that "getting out and about" is important to a patient's quality of life.

3. Why do people sometimes leave memorials to Solomon Valley Hospice?

Sometimes families decide that they desire gifts in memory of their loved one be in the form of a donation to Solomon Valley Hospice. This is never something that the staff of Solomon Valley Hospice asks for or requests, but is a gift for which we are truly grateful. Solomon Valley Hospice is a not-for-profit agency that always serves patients and their families without regard to reimbursement. We are an agency that also supports itself through fund-raising efforts so we may continue to serve those in need of end-of-life care.

4. My family member is ill and not getting anymore treatments, but how do I know when the time is right to call hospice?

Hospice is a program for people who have any end-stage disease (not just cancer) with a prognosis of six months or less to live. Hospice patients are no longer seeking aggressive or curative treatment for their disease process. Sadly, we care for many patients and their families who have chosen hospice with only hours, days or weeks left to live. Most often, we regret that we did not have more time to help these people with pain and symptom control and the many other services that we offer. However, we realize that deciding "when the time is right" is a very individual decision that each patient and family must make along with their physician. Just keep in mind; we care for many patients who are active and living each day to the fullest, not just patients who are imminently dying.

5. Is their a waiting list to get into hospice?

Solomon Valley Hospice admits most patients into the program the same day we receive a request to do so. We have no waiting list. We make every effort to schedule admissions at the family's convenience, including evenings, weekends and holidays.

6. Can the patient still keep seeing their own doctor after they are admitted to hospice?

Solomon Valley Hospice encourages that the relationship with a patient and their physician continue throughout the course of their hospice care. Some patients still go to doctor's appointments, while this is not always necessary. For those doctors who are unable to continue following the patient after hospice enrollment due to being out of our service area, Solomon Valley Hospice does have a local Medical Director on staff, Dr. James W. Siler, who will assume the patient's care.

7. If a patient is not covered by Medicare or any other health insurance, will hospice still provide care?

Solomon Valley Hospice will determine whether the patient is eligible for any hospice coverage. No matter what the coverage is and even if there is no insurance coverage at all, Solomon Valley Hospice will provide hospice services to anyone eligible, regardless of reimbursement sources. We are able to do so by using money raised from the community in the form of donations, memorials and our own fund-raising efforts. Solomon Valley Hospice patients and families are NEVER billed for hospice services.

8. When a patient is in hospice, must someone be with them at all times?

Often times, in the early weeks of care, it is not always necessary for someone to be with the patient at all times, providing it is safe for them to be alone and they are able to meet their own needs. Later, however, we usually find that patient's care needs to become greater and safety also becomes a concern. In addition, one of the most common fears of patients is of dying alone. For these reasons, it becomes necessary for someone to be with them continuously. Patients who live alone may be appropriate for hospice. However, prior to the time of admission, a plan needs to be established as to what will be done when it is no longer safe or appropriate for the patient to be alone.

9. Should a patient wait for their physician to raise the possibility of hospice or should they first?

The patient and family should feel free to discuss hospice care at any time with their physician. Families often call us for information about hospice care and then feel more comfortable in bringing up the subject with the doctor. Other times, we often contact the doctor on behalf of the patient and family, and inquire as to the appropriateness of hospice care.

10. Who does Solomon Valley Hospice provide services to?

Solomon Valley Hospice provides services to anyone who meets the following criteria:

1)Is certified by a physician to have a terminal illness with a life expectancy of six months or less.
2)Is no longer seeking curative or aggressive treatment for their illness, but elects to receive comfort measures.
3)Has a designated caregiver to be responsible for the patient's care or the patient resides in a long term care facility.
4)Lives in our service area, which includes Cloud, Jewell, Lincoln, Mitchell and Osborne counties.

11. When should a decision about entering a hospice program be made and who should make it?

It is appropriate to discuss all of a patient's care options, including hospice, at any time during life-limiting illness. The decision to enter a hospice program belongs to the patient.

12. Will medications prevent the patient from being able to talk or know what's happening?

Usually not. The goal of hospice pain and symptom management is to use the amount of medication that controls the pain and symptoms but with the fewest side effects by constantly consulting with the patient. Solomon Valley Hospice has been very successful in reaching this goal.

13. Can a hospice patient who shows signs of recovery be returned to medical treatment?

Certainly. At any time during the course of hospice care, a patient may choose to be discharged from hospice and return to aggressive therapy. If a discharged patient should later need to return to hospice care, Medicare and most private insurances will allow additional coverage for this purpose.

14. Does hospice do anything to make death come sooner?

Solomon Valley Hospice does nothing to either speed up or slow down the dying process. Just as doctors and midwives lend support and expertise during the time of childbirth, hospice provides its presence and specialized knowledge during the dying process.

15. How does a patient or their family afford hospice care?

Most people who use hospice care are over the age of 65, and are thus entitled to the services offered by the Medicare Hospice Benefit. This benefit covers all aspects of hospice care, and because Solomon Valley Hospice never bills for services, there is no out-of-pocket expense for the patient/family. In fact, many financial burdens are absorbed by hospice care by paying for most medications and equipment. In addition, most private health plans and Medicaid cover hospice services also.

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Surgical Services

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1. How should I prepare for my surgery?

A surgery staff person will call you 24-48 hours prior to your surgery. We confirm your arrival time, remind you to bring a driver and a list of medications.

Do not eat or drink anything after 12:00am (midnight) before your surgery unless your surgeon has told you otherwise. Do not smoke or use any tobacco products.

If you develop a fever, rash, cold, sore throat or any other abnormal symptoms prior to your appointment, be sure to notify your doctor.

You should bathe before you arrive for surgery. You may brush your teeth, but do not swallow any water.

You must make some arrangements for someone to drive you home. The medications and/or anesthesia can temporarily impair your reflexes and reaction time. We will not be able to release you from the hospital until you have someone who can drive you home.

Bring a list of medications, dosage and frequency to the hospital with you including allergies. You do not need to bring your medications with you.

You will change into a hospital gown before surgery, so please wear comfortable loose clothing. Please remove make-up and nail polish prior to arrival. Parents should bring diapers and a bottle for children when appropriate.

If you wear dentures, partials, contact lenses or prosthesis, you will be asked to remove these before surgery. Bring your cases and solutions with you.

You will be asked to sign a consent form for your surgical procedure. A foster child, minor (anyone under 18 yrs) or anyone lacking decision making capacity must be accompanied by a parent, legal guardian or caregiver.

Please leave all jewelry, money or other valuables at home or with your family.

Your family will be asked to remain in the waiting area when you go to surgery. When the procedure is finished, the doctor will speak to family members in a private consultation room. Please do not bring children with you to the hospital unless you have family to care for them.

If you have any questions pertaining to your care, please don't hesitate to ask us.

2. Will I have a special diet?

Do not eat or drink anything after 12:00am (midnight) before your surgery unless your surgeon has told you otherwise. Do not smoke or use any tobacco products.

If your physician prescribes a special diet to be continued after your dismissal, a dietician can meet with you before dismissal.

3. Will I have to change my physical activities after my surgery?

Due to individual diagnosis and treatment, you will need to discuss concerns with your surgeon.

4. How long will I take to recover from my surgery?

Recovery time from your surgery will vary due to individual diagnosis and treatment. You will need to discuss recovery time with your surgeon.

5. How long will I have to stay in the hospital after my surgery?

The duration of post-operative stay will depend on the type of surgery, your body's ability to recover and what the surgeon believes is best for your health.